Termstar terms added today aren't being detected
Thread poster: Yuna Guillamot
Yuna Guillamot
Yuna Guillamot  Identity Verified
Türkiye
Local time: 01:20
Member (2020)
German to French
+ ...
Feb 28

Dear colleagues,

I'm struggling with Transit NXT Freelance plus right now.
The program seems to have stopped detecting some of the terms present in TermStar, even though I've added them to the dictionary today.
It detects some terms from some dictionaries, doesn't detect others from the same or even different dictionaries. I have checked all my settings multiples times and all my dictionaries are present and accounted for (as I can add terms to them) but my terms arent
... See more
Dear colleagues,

I'm struggling with Transit NXT Freelance plus right now.
The program seems to have stopped detecting some of the terms present in TermStar, even though I've added them to the dictionary today.
It detects some terms from some dictionaries, doesn't detect others from the same or even different dictionaries. I have checked all my settings multiples times and all my dictionaries are present and accounted for (as I can add terms to them) but my terms arent detected by the editor or shown in the TermStar window.

Has anybody had this problem and solved it?

Thanks in advance!

Have a nice day,

Yuna
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Hans Lenting
Hans Lenting
Netherlands
Member (2006)
German to Dutch
Difficult Feb 28

I'm not sure if you can create a new project and dictionary with your version. If so, try that and see what happens.

Have you restarted your computer?


 
Yuna Guillamot
Yuna Guillamot  Identity Verified
Türkiye
Local time: 01:20
Member (2020)
German to French
+ ...
TOPIC STARTER
yes Feb 28

I've created a brand new dictionary, restarted the program, the computer, installed the last update, done all the usual troubleshooting steps. I've also contacted STAR but am still waiting for a response.

 
Hans Lenting
Hans Lenting
Netherlands
Member (2006)
German to Dutch
Puzzled Feb 28

Yuna Guillamot wrote:

I've created a brand new dictionary, restarted the program, the computer, installed the last update, done all the usual troubleshooting steps. I've also contacted STAR but am
still waiting for a response.


Thanks for your update. You're not using the SQL driver for the termbases, are you?


 
Hans Lenting
Hans Lenting
Netherlands
Member (2006)
German to Dutch
Response Feb 29

Yuna Guillamot wrote:

I've created a brand new dictionary, restarted the program, the computer, installed the last update, done all the usual troubleshooting steps. I've also contacted STAR but am still waiting for a response.


One day later: did you get a response?


 
Yuna Guillamot
Yuna Guillamot  Identity Verified
Türkiye
Local time: 01:20
Member (2020)
German to French
+ ...
TOPIC STARTER
Problem still occurring, STAR won't help unless I give them remote access May 8

Hello Hans,

The problem is still occurring. I'm getting through with concordance searches and my memory of working for this client since 2012.
Star won't help unless I give them remote access to computer and projects, NDA preccludes me from doing so (the client won't budge).

I keep having to restart Transit for every project and sometimes mid-project.

This is so frustrating.

re. SQL driver : where do I check that? The dictionaries provide
... See more
Hello Hans,

The problem is still occurring. I'm getting through with concordance searches and my memory of working for this client since 2012.
Star won't help unless I give them remote access to computer and projects, NDA preccludes me from doing so (the client won't budge).

I keep having to restart Transit for every project and sometimes mid-project.

This is so frustrating.

re. SQL driver : where do I check that? The dictionaries provided by my client are Access-based.
Collapse


 
Yuna Guillamot
Yuna Guillamot  Identity Verified
Türkiye
Local time: 01:20
Member (2020)
German to French
+ ...
TOPIC STARTER
error message that I get since all this started May 8

STAR Transit NXT error message

 
Iris Kleinophorst
Iris Kleinophorst  Identity Verified
Germany
Local time: 00:20
Chinese to German
+ ...
Compact dictionaries May 10

Dear Yuna,
have you tried whether compacting your dictionaries might help?
If you go to Dictionaries >> Manage Dictionaries, the TermStar database expert opens with a button named "Compact". You have to select the database containing the relevant dictionaries and press "Compact". Sometimes this helps with unstable Access databases.
Best regards
Iris


 
Hans Lenting
Hans Lenting
Netherlands
Member (2006)
German to Dutch
Access May 11

Yuna Guillamot wrote:

re. SQL driver : where do I check that? The dictionaries provided by my client are Access-based.


You don't have an SQL driver installed, so my question was not relevant for you.

If Iris' suggestion doesn't work: can you export the database to a Termstar image, then empty the database and import the image?

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Personally, I'd export the termbase to text or Excel and translate the language pair files in CafeTran Espresso ... I've had it with buggy termbases.

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[Edited at 2024-05-11 04:58 GMT]


 
Yuna Guillamot
Yuna Guillamot  Identity Verified
Türkiye
Local time: 01:20
Member (2020)
German to French
+ ...
TOPIC STARTER
Reference files May 11

Thanks Hans,

Does CTE allow for transforming the 12k+ reference files into a TMX?


 
Hans Lenting
Hans Lenting
Netherlands
Member (2006)
German to Dutch
File format May 11

Yuna Guillamot wrote:

Thanks Hans,

Does CTE allow for transforming the 12k+ reference files into a TMX?


That depends on the file format. See here.

Personally, I prefer Align Factory Light for all aligning tasks.


[Edited at 2024-05-11 09:45 GMT]


 


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