SDL Trados not recognizing .wsxz-files (package)
Thread poster: Heinrich Pesch
Heinrich Pesch
Heinrich Pesch  Identity Verified
Finland
Local time: 02:17
Member (2003)
Finnish to German
+ ...
Feb 27

I swapped to new laptop and installed Studio 2021 with license. On the former computer I had used Studio 2017 and 2021 routinely with these packages. But on the new installation Studio does not see these files and when I drop the file into the Welcome window it directs me to SDL login page. The new installation does not even see the WSXZ-files I had translated on the old machine.
What is missing, any suggestions please?
When I try Translate single document the message is File type no
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I swapped to new laptop and installed Studio 2021 with license. On the former computer I had used Studio 2017 and 2021 routinely with these packages. But on the new installation Studio does not see these files and when I drop the file into the Welcome window it directs me to SDL login page. The new installation does not even see the WSXZ-files I had translated on the old machine.
What is missing, any suggestions please?
When I try Translate single document the message is File type not supported.
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Cristina Pereira
Cristina Pereira  Identity Verified
Local time: 00:17
Member (2005)
English to Portuguese
+ ...
Install an app Feb 27

It happened to me recently. You have to install an app to work on these packages:

https://gateway.sdl.com/articles/en_US/FAQ/000013233?articleName=000006465

Hope this helps!

Cristina


 
Heinrich Pesch
Heinrich Pesch  Identity Verified
Finland
Local time: 02:17
Member (2003)
Finnish to German
+ ...
TOPIC STARTER
Thank you Christina Feb 27

It's true I never had used 2021 with packages, always 2017 only. Now it seems I can work on the project.

 


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SDL Trados not recognizing .wsxz-files (package)







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