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Installation of Multiterm (2021) on a Window 11 OS
Thread poster: Umang Dholabhai
Umang Dholabhai
Umang Dholabhai  Identity Verified
India
Local time: 22:19
English to Gujarati
+ ...
Jan 17, 2023

Can anyone help me in installing Multiterm. I have been getting Error 1935 flag every time I attempt to install. I tried to locate a solution in RWS forums where at one place it was suggested that Multiterm Components should be uninstalled. However, even this uninstall is failing. SOS. Thank you in advance.



ss_1
 
Stepan Konev
Stepan Konev  Identity Verified
Russian Federation
Local time: 19:49
English to Russian
Is there any chance to see a readable screenshot? Jan 17, 2023

In Windows, go to Start, Command Prompt, run this command:
DISM.exe /Online /Cleanup-image /Restorehealth
Then try installing again.

expressisverbis
 
Umang Dholabhai
Umang Dholabhai  Identity Verified
India
Local time: 22:19
English to Gujarati
+ ...
TOPIC STARTER
The command did not work Jan 18, 2023

Dear Stepan,

Thank you for the suggestion. I tried it to no avail. I regret the bad screenshot in my post. Here is the screenshot of the error I got this time. Any other workaround?


Untitled SS
 
expressisverbis
expressisverbis
Portugal
Local time: 17:49
Member (2015)
English to Portuguese
+ ...
Umang Dholabhai Jan 18, 2023

Can you read your own screenshots here? Because we can't...
To read the second, one needs to make a great effort.
I'm not aware of that "error 1935", but you can find a few possible ways:... See more
Can you read your own screenshots here? Because we can't...
To read the second, one needs to make a great effort.
I'm not aware of that "error 1935", but you can find a few possible ways:

https://gateway.sdl.com/apex/communityknowledge?articleName=000002505

https://community.rws.com/product-groups/trados-portfolio/f/licensing/8792/microsoft-visual-c-2005-issue-during-installation-of-studio-2015

https://social.technet.microsoft.com/Forums/sharepoint/en-US/cb251904-4212-4a76-a85a-cce9b6a14818/microsoft-visual-c-2005-redistributable-error-1935?forum=w7itprogeneral ▲ Collapse


Stepan Konev
 
Stepan Konev
Stepan Konev  Identity Verified
Russian Federation
Local time: 19:49
English to Russian
Can't read the screenshot again. Looks like error 1603? Jan 18, 2023

Umang Dholabhai wrote:
The command did not work
It did. The first error 1935 has been fixed. Now you have a second (1603). Try to download Multiterm again using this link (copy and paste into your browser) then run the installer: https://downloadcentercdn.sdl.com/tp/Trados/T2021/MultiTerm/SR2/MultiTermDesktop2021SR2_16.2.1.1044.exe
By the way, what is your version of Trados, full number (as in the 'About Trados Studio' option)?


[Edited at 2023-01-18 14:16 GMT]

expressisverbis
 
expressisverbis
expressisverbis
Portugal
Local time: 17:49
Member (2015)
English to Portuguese
+ ...
"Test your vision" Jan 18, 2023

This is better than a real eye test:

Capturar

There is a thread here on error 1603:

https://www.proz.com/forum/sdl_trados_support/201728-error_1603_during_installation.html

Stepan Konev
 
Stepan Konev
Stepan Konev  Identity Verified
Russian Federation
Local time: 19:49
English to Russian
Last resort Jan 18, 2023

Here is an example of how the same issue was resolved.
If you can't fix it on your own, go to the abov... See more
Here is an example of how the same issue was resolved.
If you can't fix it on your own, go to the above link, click the +New button on the right and describe your issue. Most probably they will simply do it for you.

[Edited at 2023-01-18 14:26 GMT] ▲ Collapse


expressisverbis
 
Umang Dholabhai
Umang Dholabhai  Identity Verified
India
Local time: 22:19
English to Gujarati
+ ...
TOPIC STARTER
Thanks and apologies for the inconvenience Jan 18, 2023

expressisverbis wrote:

This is better than a real eye test:

Capturar

There is a thread here on error 1603:

https://www.proz.com/forum/sdl_trados_support/201728-error_1603_during_installation.html




Thank you very much for your feedback. I deeply regret the inconvenience caused. Here is a better screenshot. Thanks again.

Screenshot_2023-01

expressisverbis
 
Umang Dholabhai
Umang Dholabhai  Identity Verified
India
Local time: 22:19
English to Gujarati
+ ...
TOPIC STARTER
Indeed it is the last resort..fingers crossed Jan 18, 2023

Stepan Konev wrote:

Here is an example of how the same issue was resolved.
If you can't fix it on your own, go to the above link, click the +New button on the right and describe your issue. Most probably they will simply do it for you.

[Edited at 2023-01-18 14:26 GMT]


Thank you very much Stepan
 
expressisverbis
expressisverbis
Portugal
Local time: 17:49
Member (2015)
English to Portuguese
+ ...
No problem and thanks for the XXL screenshot Jan 18, 2023

When you post something on the forums and want to add an attachment, you can always use the "Preview" function (on the bottom of your post) and check if your images are good enough so that others help you faster and more effectively.
I hope you can get your problem solved this time!
No problem and thanks for the XXL screenshot.

[Edited at 2023-01-18 21:01 GMT]

[Edited at 2023-01-18 21:01 GMT]
 


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Installation of Multiterm (2021) on a Window 11 OS







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