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euge bellini Uruguay Local time: 15:28 Member (2009) English to Spanish + ...
Sep 5, 2017
Hi there, I have just installed version 2017 and it is not working properly. When trying to open a single document for translation, it just lets me choose the languages, but not the TM. I did open a package correctly though. Any thought? Has anyone had this problem?
Thanks,
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Rossana Triaca Uruguay Local time: 15:28 English to Spanish
You're not the only one...
Sep 6, 2017
The community kdb has several reports of this happening and so far no public answers - you have to submit a support request. The easiest workaround so far is to make a project from scratch (I would posit that's a good idea all the time, to control exactly where the files are being saved to).
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euge bellini Uruguay Local time: 15:28 Member (2009) English to Spanish + ...
TOPIC STARTER
Can't believe it
Sep 6, 2017
Hi Rosana, Thanks for your reply. I can't believe this has no official answer. I will try to submit a ticket and see what happens.
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Jesse Good Japan Local time: 03:28 Japanese to English
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Peter Simon Netherlands Local time: 19:28 English to Hungarian + ...
Perhaps...
Oct 10, 2017
I sometimes have this problem too. I usually manage to solve it by choosing another source language first after it balks, and then go back to what I need, and then there she blows!
Hope it works for you too. I mostly have this problem with saving, the solution there is also doing it once again.
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euge bellini Uruguay Local time: 15:28 Member (2009) English to Spanish + ...
TOPIC STARTER
Magically solved
Oct 10, 2017
Hi all, The SDL support team replied and helped me with this issue. Strangely, the problem was already solved during a support call.
Many thanks for your suggestions.
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