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Bad experience with skrill
Thread poster: Aybige Alpayım
Aybige Alpayım
Aybige Alpayım  Identity Verified
Türkiye
Local time: 17:24
English to Turkish
+ ...
Aug 19, 2018

Hello all,

On 10th of August, I withdrew 400 USD from my skrill account to my bank. Normally it takes a day or maximum two days. But this time it was rejected by my bank, so when I contacted bank 2 days later, they told me it was returned to an intermediary bank that I have never heard of. I had to trace the money and I found out that yes first, it was sent to an intermediary bank and then another intermediary agent called Transfast (never heard of them either). I contacted skrill ... See more
Hello all,

On 10th of August, I withdrew 400 USD from my skrill account to my bank. Normally it takes a day or maximum two days. But this time it was rejected by my bank, so when I contacted bank 2 days later, they told me it was returned to an intermediary bank that I have never heard of. I had to trace the money and I found out that yes first, it was sent to an intermediary bank and then another intermediary agent called Transfast (never heard of them either). I contacted skrill so many times via e-mail or phone. I had to call their USA customer service because they don't have a decent support team in my country. They don't answer e-mails at all, they are just saying they will inform me but they don't. Skrill should be able to trace my money I think but instead they keep messaging me that they will inform me. I was wondering are there any of you with similar experience? If yes, did you finally receive your money and how long did you wait?

Thanks,
Aybige ▲ Collapse
 
Jean Lachaud
Jean Lachaud  Identity Verified
United States
Local time: 10:24
English to French
+ ...
US sanctions against Turkey Aug 19, 2018

Could that have possibly been caused by the sanctions against Turkey announced recently by the US Government???

I don't know the specifics about these sanctions, but the timing is suspicious.

[Edited at 2018-08-19 20:47 GMT]
 
Aybige Alpayım
Aybige Alpayım  Identity Verified
Türkiye
Local time: 17:24
English to Turkish
+ ...
TOPIC STARTER
Don’t think so Aug 19, 2018

I don’t think so because my friends got their payments as usual on the same day or within few days. But I am the one having this issue with skrill and if you read reviews about skrill customer care, they are pretty slow. Plus I could not get a decent answer from any of them. Although when I google this issue, there are lots of similar cases. So maybe there is someone here with a similar experience as well.
 


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Bad experience with skrill







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