Technical forums » CAT Tools Technical Help »
Working in Smartling for several agencies/clients - do I need a different e-mail address for each?
Thread poster: TTilch
TTilch
TTilch  Identity Verified
Local time: 21:27
English to German
+ ...
Apr 21, 2020

Hi folks,

I have a question. I gained the impression that my Smartling login e-mail address is always associated with only one company at a time that is using Smartling for translating its content. I.e. were I to use the same e-mail address for a second and third company, I would lose access to the first company.

Is that assumption correct? i.e. do I need to have one particular e-mail address to log in to the Smartling c... See more
Hi folks,

I have a question. I gained the impression that my Smartling login e-mail address is always associated with only one company at a time that is using Smartling for translating its content. I.e. were I to use the same e-mail address for a second and third company, I would lose access to the first company.

Is that assumption correct? i.e. do I need to have one particular e-mail address to log in to the Smartling content of

Company 1 - ie. [email protected]
Company 2 - ie. [email protected]
Company 3 - ie. [email protected]

but it is not possible to use one and the same e-mail address (e.g. [email protected]) for Company 1, 2 & 3 at the same time?

Anyone having experience with using Smartling for with different companies/agencies?

Thank you.

Best regards,

Tanja ▲ Collapse
 
Kay-Viktor Stegemann
Kay-Viktor Stegemann
Germany
Local time: 21:27
English to German
In memoriam
No Apr 21, 2020

In my experience, no. I work for different agencies on Smartling but I have only one login there. But you should check with your agencies if there will be confusion regarding the tally of your word counts. In the reports you can get from Smartling, the projects are listed but it might be difficult to sort them out by agency. So it might be wiser to use separate logins. But it is not absolutely necessary.

Aline Amorim
 
Aline Amorim
Aline Amorim  Identity Verified
Brazil
Local time: 16:27
English to Portuguese
+ ...
No Apr 21, 2020

Kay-Viktor Stegemann wrote:

In my experience, no. I work for different agencies on Smartling but I have only one login there. But you should check with your agencies if there will be confusion regarding the tally of your word counts. In the reports you can get from Smartling, the projects are listed but it might be difficult to sort them out by agency. So it might be wiser to use separate logins. But it is not absolutely necessary.


In my experience, no.
 


To report site rules violations or get help, contact a site moderator:

Moderator(s) of this forum
Natalie[Call to this topic]
Peter Zauner[Call to this topic]
Prachya Mruetusatorn[Call to this topic]

You can also contact site staff by submitting a support request »

Working in Smartling for several agencies/clients - do I need a different e-mail address for each?







Anycount & Translation Office 3000
Translation Office 3000

Translation Office 3000 is an advanced accounting tool for freelance translators and small agencies. TO3000 easily and seamlessly integrates with the business life of professional freelance translators.

More info »
Protemos translation business management system
Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!

The system lets you keep client/vendor database, with contacts and rates, manage projects and assign jobs to vendors, issue invoices, track payments, store and manage project files, generate business reports on turnover profit per client/manager etc.

More info »