problem logging into multiple xtrf.eu subsites
Thread poster: Max Hellwig
Max Hellwig
Max Hellwig  Identity Verified
Germany
Local time: 21:32
Member (2013)
English to German
+ ...
Jun 27, 2017

Hi everyone!
I'm having an issue logging into xtrf management sites of several (not all) agencies. The issue is always the same:

I try to log in with the username and password saved in my browser. It doesn't work. I type it in manually, to the same effect.
I then want them to send me a password, thinking it may have expired. It tells me the email address is unknown.
I go to register from scratch, enter my email address and am told the address is already registered.
... See more
Hi everyone!
I'm having an issue logging into xtrf management sites of several (not all) agencies. The issue is always the same:

I try to log in with the username and password saved in my browser. It doesn't work. I type it in manually, to the same effect.
I then want them to send me a password, thinking it may have expired. It tells me the email address is unknown.
I go to register from scratch, enter my email address and am told the address is already registered. I use the then provided link to have my password reset and it works.
I reset my password to the exact same one I had before and I can log in without problems.

Has anyone had this issue or a similar one before? Any ideas what to do? It gets quite tedious after a while, so any idea would be greatly appreciated...
I run Seamonkey 2.46 on Win 7
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problem logging into multiple xtrf.eu subsites







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